Novel consumer AI experiences

A short-term contract building and testing new consumer-facing AI experiences for an existing product surface used by millions of people.

Placeholder: the constraints of designing for an existing, high-traffic product, and what "novel" needed to mean within that context.

Placeholder: what qualitative and quantitative research pointed to before design work started.

Placeholder: how the design evolved through review cycles and what changed between the first draft and what shipped.